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Growth problems

People find us and leave. How do we find out why?

When people find you and leave, one of three things is wrong: the message, the offer, or the people you are reaching. The fix depends entirely on which, so the first job is to tell them apart before changing anything. Track by Outfly does that with real buyer data rather than opinion.

Updated

September 24, 2026

The signs

  • Traffic is healthy but enquiries, trials or sales are not.
  • Visitors leave the homepage quickly or never reach the pricing page.
  • Sales calls start with the prospect asking what you actually do.
  • Different people in the team give different reasons for the drop-off.

Why it happens

A visitor decides in seconds whether a page is for them. If the headline describes what you do rather than why it matters to them, or nothing on the page shows it has worked for anyone else, they go. If the traffic itself is the wrong audience, no rewrite will fix it.

What to do first

  1. Run the five-person test: show the homepage to five people in your target market and ask who it is for and why it is better. If they cannot say, it is the message.
  2. Check whether there is any proof on the page: named clients, results, testimonials. If not, add the best you have.
  3. Look at where the visitors come from. If most arrive from sources your buyer does not use, it is the audience.
  4. Change one thing at a time and measure it for long enough to see a difference.

From the research

In Outfly's Growth Gaps 2026 report, no wording about case studies, testimonials or clients was found on 30 percent of the 628 UK company websites assessed (189 sites). AI-assisted keyword scan, from Outfly's prospect list, September 2026.

Read the Growth Gaps 2026 report and method

When to bring in help

Bring in help when you have run those checks and the answer is still unclear, or when it is clear but you need the pages rebuilt and the tracking put in to prove the fix worked. Book a call and get a first FlightPlan either way.

Other places growth stalls

Nobody is finding youThey find you and leavePaid costs more than it returnsIt used to work and now it does not

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Track or a fractional CMOTrack or a marketing hireTrack or an agency retainerGrowth problem FAQs

Guides

How to add proof without case studiesHow to rewrite your propositionWhy buyers trust scale-ups

Track finds your buyers, elevates your brand and runs the campaigns that prove it. Powered by Outfly.

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